Terms & Conditions, Privacy Policy & Cookie Policy

Effective Date: October 9, 2026
Website: https://www.solreach.com

Part I. Terms & Conditions

1. Introduction

Welcome to Solreach (“Solreach,” “we,” “us,” or “our”). These Terms & Conditions govern your access to and use of www.solreach.com, including its pages, product information, technical materials, contact forms, and other website features (collectively, the “Website”).

By accessing or using the Website, you agree to these Terms & Conditions. If you do not agree, please discontinue your use of the Website.

For purposes of these Terms, “you” refers to any individual accessing the Website or any business or other entity on whose behalf that individual acts.

2. Website Purpose

The Website provides general information about Solreach’s photovoltaic products and energy solutions, which may include PV junction boxes, PV connectors, MC4 connectors, rapid shutdown devices, and energy storage systems.

The Website is intended primarily for business customers, industry professionals, distributors, procurement teams, and other parties interested in solar energy products.

Unless expressly stated otherwise in a separate written agreement, information on the Website is provided for general informational and business inquiry purposes only. Website content does not constitute a binding offer to sell products.

3. Product Information and Specifications

We aim to present product descriptions, images, technical information, and other materials as accurately as reasonably possible. However:

Product images may be illustrative and may not represent every available configuration.
Product specifications, designs, materials, availability, and product offerings may change over time.
Website descriptions may not include every technical limitation or application requirement.
Any estimated performance or application information is subject to the conditions and assumptions stated in the relevant technical documentation.

You are responsible for reviewing applicable product datasheets, installation instructions, compatibility requirements, and other relevant technical documents before selecting or using a product.

Please contact Solreach to confirm current specifications, product availability, and suitability for a particular application.

4. Quotes, Orders, and Separate Agreements

Submitting an inquiry or quote request through the Website does not create a purchase contract or guarantee product availability.

Prices, payment terms, delivery arrangements, warranties, specifications, and other transaction conditions must be confirmed through an applicable quotation, purchase order, sales contract, or other written agreement accepted by the relevant parties.

If a separate written agreement conflicts with these Website Terms, the separate agreement will govern the transaction to the extent of the conflict.

5. Permitted Use

You may use the Website for lawful purposes, including reviewing product information, evaluating potential business relationships, and contacting Solreach.

You agree not to:

Use the Website in violation of applicable laws or regulations.
Attempt to gain unauthorized access to the Website, its systems, or related accounts.
Interfere with the Website’s security, operation, or availability.
Upload malicious code or other harmful materials.
Use automated tools to scrape, copy, or extract Website content at a scale that interferes with the Website or violates applicable law or third-party rights.
Misrepresent your identity or provide materially false information through Website forms.
Use Website content to infringe intellectual property rights or facilitate unlawful activity.

We reserve the right to take reasonable steps to protect the Website and its users against misuse.

6. Intellectual Property

Unless otherwise indicated, the Website and its content—including text, graphics, logos, photographs, illustrations, page layouts, and other materials—are owned by or licensed to Solreach and are protected by applicable intellectual property laws.

You may view and use Website content for your internal business evaluation and other lawful, non-infringing purposes.

You may not reproduce, modify, distribute, publish, commercially exploit, or create derivative works from Website content without prior written permission, except where permitted by applicable law.

Product names, trademarks, and third-party materials appearing on the Website may belong to their respective owners. Their appearance does not necessarily imply endorsement or affiliation.

7. Third-Party Websites and Services

The Website may contain links to third-party websites, platforms, or services. These links are provided for convenience or reference.

Solreach does not control third-party websites and is not responsible for their content, availability, security, privacy practices, or terms. Your use of third-party services is subject to their own terms and policies.

8. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Website and its content are provided on an “as is” and “as available” basis.

Solreach makes no representation or warranty that the Website will always be available, uninterrupted, secure, error-free, or free of harmful components.

To the maximum extent permitted by law, we disclaim implied warranties relating to the Website and its content, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

This section concerns the Website and its informational content. It does not replace or override any express product warranty or other obligation contained in a separate written agreement.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Solreach and its directors, employees, affiliates, and representatives will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your access to or use of the Website.

This limitation may include loss of profits, business opportunities, data, goodwill, or anticipated savings, even if the possibility of such damages has been communicated to us.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law.

10. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Solreach and its relevant representatives from third-party claims, liabilities, losses, and reasonable expenses arising directly from your unlawful use of the Website, your material violation of these Terms, or your infringement of another party’s rights.

This section does not apply to the extent a claim results from conduct for which Solreach is legally responsible.

11. Changes to the Website or Terms

We may update Website content, modify features, or revise these Terms from time to time.

The updated version will be published on this page with a revised effective date. Your continued use of the Website after revised Terms become effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.

12. Governing Law

These Terms are governed by the laws of [insert applicable state or country], without regard to conflict-of-law principles, unless applicable law requires otherwise.

Any dispute concerning these Terms will be handled by the courts or other dispute-resolution forum specified in [insert applicable jurisdiction and venue], subject to mandatory legal requirements.

13. Contact Information

For questions concerning these Terms, please contact:

Company: [SOLREACH]
Email: [info@solreach.com]
Address: [12005 Ford Rd Suite 512, Dallas, TX 75234]
Website: https://www.solreach.com

Part II. Privacy Policy

1. Overview

This Privacy Policy explains how Solreach collects, uses, discloses, and protects personal information when you visit www.solreach.com, contact us, submit an inquiry, or otherwise interact with the Website.

For this Policy, “personal information” means information that identifies, relates to, describes, or can reasonably be associated with an identifiable individual, as defined by applicable law.

2. Information We May Collect

Depending on how you interact with the Website and which features are enabled, we may collect the following categories of information.

Information you provide directly

Name and business contact details.
Company name, job title, and business location.
Email address and telephone number.
Product interests, project requirements, and inquiry details.
Information included in messages, quote requests, or other communications.

Please do not submit confidential technical information, payment credentials, or sensitive personal information through a general contact form unless an appropriate process has been expressly provided.

Information collected automatically

When you visit the Website, certain technical information may be collected by the Website platform or enabled service providers, such as:

IP address and approximate location derived from it.
Browser type, operating system, and device information.
Pages visited, referring pages, and interactions with Website features.
Visit timestamps, diagnostic information, and usage events.
Cookie identifiers and similar online identifiers.

The specific information collected depends on the Website configuration and your privacy or cookie settings.

Information from other sources

We may receive business contact information or other relevant information from service providers, business partners, publicly available business sources, or other sources where permitted by applicable law.

3. How We Use Information

We may use personal information for the following purposes, where permitted by applicable law:

Responding to questions, quote requests, and product inquiries.
Communicating about products, technical documentation, and potential business relationships.
Managing and improving the Website and its functionality.
Understanding aggregate Website traffic and usage patterns.
Protecting the Website against spam, fraud, unauthorized access, and security incidents.
Maintaining business records and managing communications.
Complying with legal obligations and establishing, exercising, or defending legal claims.

Where required by law, we will obtain consent or identify another valid legal basis before processing personal information.

4. How We Share Information

We do not disclose personal information indiscriminately. However, we may share relevant information with the following categories of recipients when reasonably necessary and permitted by law:

Service providers. Website hosting, form management, analytics, communications, security, and other vendors that support our operations.

Business partners. Relevant parties involved in responding to a business inquiry or providing a requested service, where appropriate.

Professional advisers. Legal, accounting, auditing, and other professional advisers who need the information for legitimate business purposes.

Authorities and other parties. Government authorities, courts, regulators, or other parties where disclosure is required by law or reasonably necessary to protect legal rights, security, or the Website.

Business transfers. A successor, purchaser, or relevant party in connection with a merger, restructuring, financing, or sale of all or part of a business, subject to applicable legal requirements.

We do not sell personal information for money. Whether a particular disclosure through advertising or analytics technologies is considered a “sale” or “sharing” under applicable privacy law depends on the circumstances and the technologies actually used.

5. Cookies and Similar Technologies

The Website and its service providers may use cookies, pixels, local storage, and similar technologies to operate the Website, remember preferences, analyze usage, or support other enabled functions.

Where required by applicable law, non-essential cookies or similar technologies will be used only after the necessary consent has been obtained.

For more information, please review Part III, Cookie Policy.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, including responding to inquiries, maintaining business records, resolving disputes, enforcing agreements, and complying with legal obligations.

Retention periods may vary according to the type of information, the purpose of collection, applicable legal requirements, and legitimate business needs.

When information is no longer reasonably required, we will take appropriate steps to delete it, anonymize it, or otherwise handle it in accordance with applicable law.

7. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No website, internet transmission, or electronic storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.

8. International Data Transfers

Depending on the location of our business, Website hosting, and service providers, personal information may be processed or stored in countries other than the country in which it was collected.

Where applicable law requires safeguards for international transfers, we will take steps required by that law.

9. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Request access to personal information we hold about you.
Request correction of inaccurate personal information.
Request deletion of personal information.
Obtain a portable copy of certain information.
Object to or request restrictions on certain processing activities.
Withdraw consent where processing is based on consent.
Opt out of certain targeted advertising, sales, or sharing of personal information, where applicable.
Appeal certain privacy decisions where the law provides that right.

To submit a request, contact us using the details in Section 13. We may need to verify your identity and the scope of your request before responding.

We will handle valid requests in accordance with applicable law. Some information may need to be retained where a legal exception applies.

10. Additional Notice for California Residents

If the California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies to our processing of your personal information, California residents may have additional rights, subject to statutory conditions and exceptions.

These may include rights to know, access, correct, or delete certain personal information; to receive information about relevant collection and disclosure practices; and to opt out of certain sales or sharing of personal information.

We will provide any additional disclosures or opt-out mechanisms required by applicable law if and when those requirements apply to our activities.

We do not intend to discriminate against individuals for exercising applicable privacy rights.

11. European Economic Area and United Kingdom Visitors

If the General Data Protection Regulation or UK data protection law applies to our processing, we will provide the notices, lawful bases, rights, and transfer safeguards required by the applicable law.

Depending on the circumstances, processing may be necessary to respond to a request, perform a contract, comply with a legal obligation, pursue legitimate interests, or satisfy another lawful basis. Where consent is required, you may withdraw it at any time without affecting the lawfulness of processing that occurred before withdrawal.

Where applicable, you may also lodge a complaint with your local data protection supervisory authority.

12. Children's Privacy

The Website is intended for business and professional audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the Website.

If you believe a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action.

13. Contact Us About Privacy

For privacy questions or requests to exercise applicable data rights, contact:

Company: [SOLREACH]

Email: [info@solreach.com]

Address: [12005 Ford Rd Suite 512, Dallas, TX 75234]

14. Updates to This Privacy Policy

We may revise this Privacy Policy to reflect changes in our Website, operations, service providers, or applicable legal requirements.

The revised Policy will be published on this page with an updated effective date. Where required by law, we will provide additional notice or obtain consent before implementing relevant changes.

Part III. Cookie Policy

1. What Are Cookies?

Cookies are small text files stored on your browser or device when you visit a website. Similar technologies, such as pixels, tags, and local storage, may also collect or store information about your use of a website.

These technologies can help websites function, remember preferences, understand usage, and support other services.

2. Categories of Cookies

Depending on the technologies enabled on the Website, cookies may fall into the following categories.

Strictly necessary cookies

These cookies are required for essential Website functions, such as security, network management, or features you have specifically requested. They generally cannot be disabled through the Website’s consent tool, although you may be able to block them in your browser. Doing so may affect Website functionality.

Functional cookies

These cookies may remember settings or preferences to provide a more convenient experience.

Analytics and performance cookies

These cookies may help us or our service providers understand how visitors use the Website, which pages receive visits, and whether the Website is functioning as expected.

Advertising or targeting cookies

If advertising or retargeting tools are enabled, these cookies may be used to measure advertising effectiveness, create audience segments, or deliver relevant advertisements across services.

The categories actually used on Solreach.com depend on the Website’s current configuration. This Policy does not represent that every category is currently active.

3. How We Use Cookies

Where enabled and permitted by applicable law, cookies and similar technologies may be used to:

Keep the Website operating properly.
Protect forms and Website features against misuse.
Remember selected preferences.
Understand traffic and Website performance.
Measure interactions with marketing campaigns.
Support advertising or other third-party integrations.

4. Consent and Cookie Preferences

Where applicable law requires consent, we will request consent before using non-essential cookies or similar technologies.

You may be able to accept or reject non-essential cookies through the Website’s cookie banner or preference settings. If a preference-management tool is available, you can use it to change your choices later.

Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.

5. Managing Cookies in Your Browser

Most browsers allow you to view, block, or delete cookies through their privacy or security settings.

You can consult your browser’s official help documentation for instructions. If you block all cookies, some Website functions may not operate as intended.

Deleting cookies from your browser may not automatically withdraw consent recorded by a Website. Use the Website’s cookie preference tool, if available, to update your consent choices.

6. Third-Party Cookies

Some Website features may rely on third-party providers, such as hosting, analytics, embedded media, or other integrations.

Those providers may use their own cookies or similar technologies, subject to their configurations and applicable policies. We encourage you to review the relevant third-party privacy information when interacting with those services.

We do not control every cookie or data-processing practice of independent third parties.

7. Cookie Retention

Cookies may be session-based or persistent.

Session cookies generally expire when you close your browser. Persistent cookies remain on your device for a defined period or until deleted.

The specific duration depends on the cookie and the service that places it. Where required, additional cookie information should be made available through the Website’s cookie preference tool or cookie declaration.

8. Changes to This Cookie Policy

We may update this Cookie Policy when our technologies, service providers, or legal obligations change. Any revised version will be published on this page with an updated effective date.

9. Contact Us

For questions about our use of cookies or similar technologies, contact: